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The Complaints Channel

Compliance

PEKOS GROUP REPORTING CHANNEL

The Complaints Channel is a mechanism established by Pekos Group to process complaints or grievances, not only from its employees but also from third parties, regarding behaviors, actions, events, or omissions that may constitute a violation of the law, internal procedures, or the organization's code of conduct.

This channel serves as an additional tool for preventing crimes, operating in conjunction with the Group's Compliance Program and the documents that support it. As effective as a Compliance Program may be, there will always be a residual possibility of crimes or irregularities occurring within one of the Group's companies. Therefore, it is essential to have this mechanism that allows the detection and reporting of such non-compliances.

WHY FILE A COMPLAINT?

At Pekos Group, responsibility and legality are of the utmost priority. Our employees, business partners, and third parties can report potential violations at any time, aiding in their detection. We thoroughly check all incoming information systematically and confidentially. In the event of a violation, it should be processed as quickly as possible, and appropriate measures, especially for that violation, must be applied to prevent further occurrences.

WHAT REPORTS OR COMPLAINTS ARE HEPFUL

Suspected cases and violations of legislation, our Code of Conduct, and internal guidelines are all useful.

HOW DO I SUMMIT A REPORT?

Information can be submitted through various reporting channels:

EMAIL
Information can be sent to corporate's Compliance Team at the following email address: compliance@pekosgroup.eu

ON-LINE FORM ( under construction)
Submit you report, it will be forwarded to the relevant department in the company and processed as quickly as possible: